If such a technology were to successfully introduced to market, what implications does it have on traditional oil change business (in terms of changes in the auto service business, in the process of recycling used oil, etc.)?
What would be the downside of such a process introduction?
Create a Process Map (refer to Figure 6.6 in Chapter 6 for an example) for the potential oil change service process involving Nexcel (include steps such as purchasing a new Nexcel, swapping the units, returning the used Nexcel for recycling, processing the returned cell to remove used oil/filter and replace with new items, etc., among others).
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